Kuwait

According to Kuwait’s Consumer Protection Law no 39/2014, consumers have the right to exchange or return a product within 14 days of purchase, provided that all items should be in the same condition as when received – unworn, undamaged, with the original tags and packaging.

Returns and exchanges are subject to delivery fees if processed after completion of delivery.

Please note that any exchange or refund should be done directly through the vendor. We will be glad to assist with all related issues, please email us at [email protected]

Non-returnable Products:

You do not have a right to return, replace or exchange products in respect of:

1. Products that are classified as hazardous materials or use flammable liquids or gases.

2. Products that have been used or damaged by you or are not in the same condition as you received them.

3. Any consumable product which has been used or installed.

4. Items on sale and deals.

5. Products that fall under specific categories, including household goods, health & hygiene related and personal care products.

6. Items that are not in the original condition and packaging.

7. Products with tampered or missing serial numbers